What happens if I decide to cancel my subscription?

The answer depends on whether you're on a monthly or annual contract.

We have no hard feelings here at Botkeeper.  If you don't feel the service matches the needs of your firm, simply take the following steps for your respective subscription type:

Monthly Subscription: 

• Update your subscription  to not renew by taking the following steps:
• Submit a Help Ticket
• Enter the following information in the support ticket:
  • First Name
  • Last Name
  • Email
  • Mobile Phone Number
  • What category best describes your inquiry? - Select Billing & Contract from the dropdown list
  • Billing Inquiry Type? - Select Cancel Account from the dropdown list
  • Overview - Enter a subject line for your ticket submission
  • Ticket Description - Here is your time to share the finer details on your ticket submission

Annual Contract

• Please reach out to your Account Executive to review your options.