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FAQs
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Troubleshooting & Support
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Standard Operating Procedures & Policies
- Transaction Categorizations | Basic Services
- Schedule Maintenance with Month End Journal Entry | Basic Services
- Payroll Journal Entries | Basic Services
- Simple Month End Journal Entries | Basic Services
- Bank & Credit Card Reconciliation | Basic Services
- Standard Monthly Report Package
- Month-End Close | Basic Services
- Monthly Close Timing and Required Information
- Applying Payments to AR Invoices | Advanced Services
- Class & Department or Project/Job Tracking | Advanced Services
- Payroll Categorizations | Advanced Services
- Accounts Payable
- QBO W-9 Form Request | Advanced Services
- 3rd Party Point-of-Sale & Credit Card Merchant | Advanced Services
- Monthly Standard Invoicing | Advanced Services
- Enhanced Ongoing Report Support | Advanced Services
- 3rd Party Inventory Reconciliation | Advanced Services
- Rapid Write Up Procedures
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Botkeeper Feature User Guide
- Getting Started
- Your User Account
- Security & SSO
- Navigating BOS
- User Access Permissions
- Managing Users
- Work
- Transaction Manager
- AutoPush
- Manual Push
- Client & User Management (formerly Portal Manager)
- Documents
- Smart Connect
- Password Manager
- Scoping Tool
- Integrations & Compatibility
- Communication
- Transaction Insights
- Activity Hub
- Auto Bank Rec
- Bot Review
- JE Automation
- Close Tracker
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Accounting Partner Resources
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AI UNCHAINED Conference
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Product Updates & Release Notes
What are the exception types that Bot Review manages?
There are currently thirteen exception types.
The following is a list of the exception types that Bot Review may surface on your client throughout the month:
- Uncategorized Transactions - When a transaction is posted to an "uncategorized" GL account
- Duplicate Transactions - When two or more transactions have similar amounts, dates, and descriptions
- Similar Transactions - When two or more transactions have similar descriptions but are categorized to different payees or GL accounts
- Purchases Missing Payee - When purchase transactions are missing a payee
- Deposits Missing Customer - When deposit transactions are missing a customer
- Duplicate Payees - When two or more payees have similar naming
- New Payees with Activity - When a new payee has a transaction for the first time
- New Accounts with Activity - When a new GL account has a transaction for the first time
- Parent Accounts with Activity - When a parent GL account has a transaction posted to it
- Unreconciled Transactions - When a transaction is not reconciled in the GL
- Capitalization Threshold - When a transaction is greater than $2,500
- Non-Natural Accounts - When a GL account has a balance that is opposite of what it should be
- Missing Transactions - When a recurring transaction is not available in the GL