- Knowledge Base & Help Center
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- What's New? | Botkeeper
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FAQs
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Troubleshooting & Support
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Standard Operating Procedures & Policies
- Transaction Categorizations | Basic Services
- Schedule Maintenance with Month End Journal Entry | Basic Services
- Payroll Journal Entries | Basic Services
- Simple Month End Journal Entries | Basic Services
- Bank & Credit Card Reconciliation | Basic Services
- Standard Monthly Report Package
- Month-End Close | Basic Services
- Monthly Close Timing and Required Information
- Applying Payments to AR Invoices | Advanced Services
- Class & Department or Project/Job Tracking | Advanced Services
- Payroll Categorizations | Advanced Services
- Accounts Payable
- QBO W-9 Form Request | Advanced Services
- 3rd Party Point-of-Sale & Credit Card Merchant | Advanced Services
- Monthly Standard Invoicing | Advanced Services
- Enhanced Ongoing Report Support | Advanced Services
- 3rd Party Inventory Reconciliation | Advanced Services
- Rapid Write Up Procedures
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Botkeeper Feature User Guide
- Getting Started
- Your User Account
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- Close Tracker
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Accounting Partner Resources
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AI UNCHAINED Conference
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Product Updates & Release Notes
[LIVE] June 25 Update
Botkeeper keeps getting better. Here are the updates we're releasing as of June 25, 2024.
Activity Hub
- Document Uploads Appear in Activity Hub
Activity Hub now logs document uploads. Users may filter Activity Hub for document uploads, as well as search uploaded documents by who uploaded them.
Transaction Manager
- Updates to Transaction Manager’s Configurations Tab
To simplify the experience, users may now simply select which they want as their pushing method: AutoPush or ManualPush. Additionally, two settings have been renamed for better clarity: “Smart Connect/GL Account Linking” is renamed to “Automation Settings;” and “AutoPush Settings” is renamed to “Additional Automation Settings.” Learn More.
Close Tracker
- Close Tracker “Closed Date” Filter Added
Users can now filter Close Tracker results by closed date. Learn More.
Portal Manager
- Portal Manager Adds “Client Added Date”
Portal Manager now tracks the date a client was added to the platform. Learn More.
In-App Chat
- To improve user experience when questions arise, the Resource Center link represented by the question mark in a green circle at the bottom right of the platform pages has been replaced with a chat feature. Users can simply ask their question and have answers automatically surfaced for them. Learn More.