How do I set up my two-Factor Authentication (2FA) when my 2FA has been reset?

1. Upon login, you will be prompted to setup your two-factor authentication (2FA) as seen in the screenshot below:
   
   
   
   
2. When the new window appears take the following steps:
   1. Select either Authenticator app (recommended) or Text message (US Only).
      1. Authenticator app - is an application that needs to be installed on your smartphone and will provide you a code to enter when prompted during the login process of accessing your portal.
      2. Text message - will drive the system to send your phone a text message to provide you a code that you will need to enter when prompted during the login process of accessing your portal.
   2. If you selected the Authenticator App take the following steps; if not skip this step and advance to the next step.
      1. Open the authenticator app you would like to use.
         1. If you do not already have an authenticator app on your phone you will need to download one from your phone’s app store and return to complete this step and the following steps.
      2. Using your authenticator app instructions, setup your authentication code for your portal account user.
      3. After your authenticator app is setup click the Confirm button.
   3. If you selected the Text message take the following steps:
      
      
      1. Enter the phone number you would like the authenticator code sent to in the Phone number field.
      2. Click the Confirm button.

Once you have your authentication option setup and completed, by successfully clicking the confirm button, you are ready to log into your portal!