- Knowledge Base & Help Center
- Botkeeper Feature User Guide
- Client & User Management (formerly Portal Manager)
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FAQs
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Troubleshooting & Support
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Standard Operating Procedures & Policies
- Transaction Categorizations | Basic Services
- Schedule Maintenance with Month End Journal Entry | Basic Services
- Payroll Journal Entries | Basic Services
- Simple Month End Journal Entries | Basic Services
- Bank & Credit Card Reconciliation | Basic Services
- Standard Monthly Report Package
- Month-End Close | Basic Services
- Monthly Close Timing and Required Information
- Applying Payments to AR Invoices | Advanced Services
- Class & Department or Project/Job Tracking | Advanced Services
- Payroll Categorizations | Advanced Services
- Accounts Payable
- QBO W-9 Form Request | Advanced Services
- 3rd Party Point-of-Sale & Credit Card Merchant | Advanced Services
- Monthly Standard Invoicing | Advanced Services
- Enhanced Ongoing Report Support | Advanced Services
- 3rd Party Inventory Reconciliation | Advanced Services
- Rapid Write Up Procedures
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Botkeeper Feature User Guide
- Getting Started
- Your User Account
- Security & SSO
- Navigating BOS
- User Access Permissions
- Managing Users
- Work
- Transaction Manager
- AutoPush
- Manual Push
- Client & User Management (formerly Portal Manager)
- Documents
- Smart Connect
- Password Manager
- Scoping Tool
- Integrations & Compatibility
- Communication
- Transaction Insights
- Activity Hub
- Auto Bank Rec
- Bot Review
- JE Automation
- Close Tracker
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Accounting Partner Resources
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AI UNCHAINED Conference
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Product Updates & Release Notes
How do I connect my client’s general ledger to their client portal?
Here are the steps you need to take to connect your client's general ledger to their client portal.
- Navigate to Client & User Management.
- Click the Clients tab.
- Click the Client you want to connect.
- Click the Edit button in the Accounting Software tile.
- Click the Connect to* button.
- A popup window will appear for you to:
- Follow the onscreen prompts to select the client you want to connect; and
- Authenticate your client
- Once connected, you will be brought back to your portal and the Accounting Software tile will be updated to reflect what client you connected.
Your promptness in completing this task helps prevent any delays in closing your client’s books in a timely manner.
* This will match to your client’s general ledger and say either: QuickBooks Online or Xero